Friday Sharing w/You

Friday, November 23

My last leg of my 2012 vacation resuming on Thanksgiving day(Nov 22, 2012) at Houston with my buddy, Steve Ward.

Actually…my 2012 holidays officially started in the month of February, bringing me to Japan, Korea, Taiwan with Johor & Malacca in between. Then back to Japan again in October, East & West coasts of US and Canada. The finale leg of our vacation for 2012 is traveling in Europe starting from France. What I am looking forward to is visiting some of my old buddies in Texas, Houston.
Today Nov 23 is Black Friday, the day after Thanksgiving day.
Black Friday is the name given to the day following Thanksgiving Day in the United States, traditionally the beginning of the Christmas shopping season. On this day, most major retailers open extremely early, often at 4 am, or earlier with promotional sales offer to kick off the holiday shopping seasons.

 

Employee success come first and it doesn’t just happen.

Many people talk about customer satisfaction, customer success or customers must come first. The string never ends. Everyone have your own point of view and perception whether customers should come first or second or making them successful. It all added up to the stress level that you are imposing onto your employee.  My philosophy is customer is not King or Queen, nor are they right or wrong, they are just important to us, period.

I would prefer management to focus on their employee success because they are the backbone to sustain the business and making more money for the organization. We should develop successful employee. Employee Success really does matter. After discussing with friends from the old-school thinking on this topic. I thought I might share some more thoughts with you.

All organization dream of having successful employees, and, with the right approach and Quality tools, this can be a reality if you join me in the Quality Journey.

Successful employees offer you a strong competitive advantage and will also bring you more business through their quality of work.  But employee success does not just happen – you need to be hitting the right spot with your employees.  In fact, if you want employees to be successful, you need to start planning before you employ them.

A successful employee is one who comes to work in the morning without dragging themselves and there is no need for an alarm clock. They will never complain about their work and they will accept feedback for their unsatisfactory performances.  While employee happiness is important, aiming for employee successful is no longer enough.  You need to create and build Fun, successful & Younique employee to sustain your business.

In summary you want

  • Employee who are less likely to react to competitor offering, the grass is greener in my house.
  • Employee who will give you 100% 
  • Employee who will prefer to achieve Quality Work; Quality Life, rather than work-life balance.

It’s only normal that most employees like to feel recognized and rewarded for their contribution. One of the simplest, but most effective ways, to build and recognize employee is to implement an employee successful program.  Employees also want to be respected.  It’s vital to respect employees and demonstrate  that you care for them and build trustworthy relationship,

Developing trust with your employees is one of the single most important aspects of running your organization. If employees trust your management, it becomes much easier to build a Fun, Successful & Younique organization.  Of course the opposite is true – if you do something that destroys that trust, they will break your customer.

You can earn employee trust by providing rewarding system that delight them. Going the extra mile if necessary to help them and their family. Even if it costs you extra money create a co-funding saving scheme for the family future.  Create many dialogue sessions to actively listens.  Don’t down play employees’ concerns, listen and act on employee feedback.  Keep in touch with your older employees and turn new one into successful employees!

Consider conducting regular employees survey on their works & needs.  It will provide valuable insight and may even enable you to alter your reward and retention system  to better align with their needs. A good example is have a flexible medical system allowing employee to have their own choice of treatment whether is Western, Traditional Chinese Medicine (TCM) or others.

Remember to share your business strategy with your team and ensure they understand your goals, make sure their goal also align with your and the methods for building employee successful. As you don’t want them inadvertently go to your competitor and I came across employee joining your customer.

So keep in mind employee come first not customer… a Fun, Successful & Younique employees is what you want to achieve and they form your best business strategy. 

When you put employee first and empower the powerless, they dance spontaneously. Employees @ M&M Store in Time Square New York dancing spontaneously.  A Fun, Successful & Younique  working environment is achievable. 

 

 

 

 

 

 

 

Try the below activity. I will give you the answer the coming Friday

 

 

 

================FSY================

 

In this FSY’s Page, I write and share things that matter to me. I understand that you have your own opinions, views, & thoughts. Please keep it to yourself because there is no right or wrong answers. Nothing is true or untrue, most facts and data can be twisted to your favour. I believe it is just a passing cloud & when the rain stop sunshine will appear..fsy

 

I also understand that everyone’s attention span is very short and if you read till here, I would like to say thank you for staying with me till the end. It might be rubbishes to some people but I do know that there are some gems hidden to be picked in all rubbishes… Hope you have pick one or 2 gems?

  I f you keep Reading, I will keep Sharing

  Friday, See You here… Every Friday

 ================FSY=================

 

 

 

 

 

No one has had more books devoted than Abraham Lincoln, the 16th President of US. (Posted on Friday, Nov 19, 2012) Please go ahead and guess how many books? Answer: There are over 15,000 books about Lincoln in print.

Everyone have luck – Bad or Good

In Las Vegas there is no loser, only winners and donations.

Life is not about big fish eat small fish or big fish that swims in small pond or small fish that swims in the ocean. Big or small fishes they all are still fish.

The late Stephen R.Covey 7 habits principle stated “Begin with the end in mind” The now FSYQualipreneur added onto this principle “Begin with the Beginning after the end is the mind.”

97% of people buying decisions are made on an emotional basis then later justified by logic. Because emotion stimulates the mind up to 3,000 times faster than rational thought processes.

Hone your skills not from the internet but from the area of your interest

Writing on the wall: “A life time of training for just 10 second” …Jesse Owens, the American track star in 1930s

If today, Chairman Mao Zedong is still alive in China. What happen to China?

‘Everything is possible’ is this a good value or.. ? Share your thought with me…

Someone say – This isn’t a good value because everyone thinks it’s possible to do your utmost to eliminate what you don’t want or get what you want

If communication [leadership] is to change behavior, it must be grounded in the desires and interest of the receivers …Artistotle

Hard Gifts are often used to grease the wheels of Guanxi, the Chinese term for relationships that help win jobs and promotions.

Soft Gifts are feedback, You accept all Feedback unconditionally, Massage it & make Choices and change your behavior according to the results you want.

Qualipreneur; is the hyphen connecting the world of Quality & Business.

If Singapore were to disappear today what would the world miss?

Life is Twist & Turn, you fell once you stop cycling on the QJ Bicycle.

My SOHO (Small Office. Home Office) has no door, But the imaginative door is always ajar to listen to fresh quality stories that seems boring at first but its starts to get interesting……fsy

All roads lead to FSYQualipreneur success….Yesterday I am Good, today I am @ my best, tomorrow I will be better…. fsy.

We block our effectiveness not because we have questions but because we think we have the answers.