Friday Sharing w/You

Friday, March 22

My dad’s work ethics

My dad worked for FMC Technologies, an oil and gas MNC in Singapore with their head office Corporate America Houston base in the US for the past 33 years. He started work with FMC at the age of 23. He rarely misses work even when he was sick. He doesn’t loves it even though he has to work with, for and around indifferent people every day but I almost never hear him complains. He worked hard every day coming home bone-tired at the end of each day and yet he summoned his last ounce of energy to spend time playing or going through our school work with us. He worked in the machine shop floor for more than 10 years and later was transferred to the main office and lucky to have understanding bosses that given him the opportunities to shine in different roles. Having worked more or around 12 thousand days showing up without taking unnecessary absence from work, I guarantee to you that not one of those days did he ever thinks about whether he is going to have a happy day when he got there. He never once thought about motivation, attitude and his rights. His only motivation was to do the job well and beyond that he had been paid to do. Why? He had obligations that is to take care of his young family and bills to pay. But even more than that, he had made a deal with FMC when he was 23 years old. You pay me and I will work hard for you. Period! Not a complicated agreement but ones he so believed in. He has personal integrity and made a commitment and he was proud of his job he held. In many people’s eyes, it’s a boring job but my dad took it seriously in his stride. He was on time and worked hard whilst he was there. He gave good services and cared for his staff because that was part of his job too and did what he was told to do. Why? Because like it or not; happy or not; motivated or not; a deal is a deal. FMC paid so he worked.

Today, all these deals are gone as employees want work-life balances. Why do company suffer when you are not happy? Why do company even care that you are having a bad day? There is work to be done whether you are in a bad mood or not. Besides, company has their own problems to deal with including making sure that the work gets done so that the company is profitable enough to pay your salary.

What happens to my generation?
• My dad’s work ethics are history.
• We got to the point where we got the rights and nobody got a responsibility.
• We knowingly stretch our coffee breaks and lunch hours longer than the allotted time.
• We always seem busy but the truth is we are slacking off.
• We call in sick when we just want an additional day off.
• We take the easy way out rather than joining my dad on the unexpected quality journey. If you are interested to join him on the unexpected Quality journey, drop my dad a note @ daniel@qualipreneur.com

So what’s the fix?

Read on brothers and sisters! To be continued…

My Dad is a storyteller, now is our turn to share his stories.  Dad shared many stories with us. He told us that we are the stories we tell, and then we become the story others tell about us. If you ask me where did I learn my story.. is from my Dad.  He Rock !!!

From Cheryl
(My Daddy’s eldest daughter)

 

“How to retain staff and keep them happy?”

(Copy from Forum Page, Strait Times, Monday, March 18, 2013)

  • There must be uniformity of polices. If supervisors are left to set their own rules and agendas it will result in varying and disparate standards, causing confusion and unhappiness as inter-department comparisons are inevitable. (FSY Comment – uniformity of policies doesn’t work – stroll down  to read ‘The problem of rules’)
  • Salary is not the overriding factor for employee happiness and retention, intangible aspects play an equal, if not more important. (FSY Comment – True, salary is not the overriding factor. But if someone pay me 20% more I hop over immediately. How to be happy when my current boss is suck and underpay me.)
  • Mindset need to changed, unless one owns the company, no one is the boss. FSY Comment- I would like to differ, we should treat ourselves like a boss. Not Arrogant, every one have to think, act and talk like a businessman, so more a less he/she have to be the boss)
  • Professional, fair objective and respectful supervisors can greatly enhance the motivation, performance and productivity of employees. (FSY Comment –  define “fair” – and remember your happiness & success is your own damn fault)

Forget about how to retain staff and keep them happy. You can’t. Period!
Instead focus on yourself. Stop looking at the “how to…” about them and start making it all about yourself.
Here a a short list:  

  • Focus on your staff and serves them well. (if you are the boss)
  • Seek and take advice when you need it
  • Younique Yourself – Create your own personal image to reflect what you want to achieve.
  • Don’t think different, instead doing something different. Example, You heard about MADMake A Different, for me I Make A Dent
  • Don’t create more rules, regulations & policies. People are emotional creatures; give them stories, all changes started with… “Once a upon a time…” Stroll down to read more on – The Problem with Rules 
  • Your Story; your history of work is as important as the work you’ll do tomorrow
  • Always have the guts to stand up to do the things safely & get things done safely.
  • Balance work both out in the field and in the office effectively
  • Challenge your department norm, include creativity & innovation
  • Make sure you do not stagnate, be diverse and learn. 
  • Think, act and talk like a businessman. 
  • Learn skills such as Operations, Marketing, HR and Finance. (Get a BBA, which cover all this, which I achieved)
  • Network outside the your professionals and internally with the right levels of the corporate profession. 
  • Visibility, get known locally, regionally & globally. 
  • Keep your knowledge up to date with latest trends, good and bad ones. 
  • People need help, help them and give them hope

The problem with Rules
Rules are external – They are made by others. They present us with a puzzle to be solved and loopholes to be found. We know we need some and we want others to play by them so that we can catch them
Rules are Reactive – They respond to past events and we always say rules are meant to be broken. We lose productivity when we stop to look them up. Too many rules breeds overreliance, and we lose creativity and innovation.
Rules require enforcement – People can’t remember them and view them forceful and narrow minded. The unnecessary taxpayer money to hide someone in the bushes to catch the cats. We show the world that we are living in the so called 1st world life style, but somehow some of us still have the 3rd world mentality of playing with “mouse” catch cat game.

We want the sky’s the limit, this present us with a question; In a fast-changing world, is there a way to govern human behaviour that proactively embraces change?
Yes, through storytelling. The key is in the narratives, the nature of language we speak, it always starts, “once upon a time…” we are all emotional creatures. It is not a set of rules rather a set of values and principles. The sustained success does not lie in breaking the rules; it lies in going above and beyond the compliance and harnessing the power of values.

Don’t get me wrong, I am not against rule of law, and I am Buddhist, I believe we need rules and law, certain laws work, such as environmental law, safety law, child labour law, these are area where society unquestionably benefits from. When I talk about rules, I am talking about the rules that constricting human behaviour. Human behaviour is more complicated than what the language of rule can decide. Human behaviour in its infinite variety and creativity. Human has a lot of aspiration and intentions and we interact back and forth, our brain are two way streets, the left analyze and the right dream. Are we going to be so wrapped up in what we could or could not do that we lost track of what we should and should not do.

Rules because they are made reactively, have difficult to fit into our human brains. 

Workplace injuries up by almost 1,000, with 56 fatalities – Friday, March 22. 2013 The Straits TimesIf we continue to focus on Rules & Regulations and continue with enforcement, inspection or step up checking. This statistic will not come down because we reward the wrong behaviour and focus on the wrong thing. We just need one key ingredient to make the workplace safe and success in business: Actively Caring.

 

 

Someone say “if you cannot do, teach” What a rubbish !!!
Teaching is by the way giving back to society what the society invest on us.
The greatest gift that you can give someone is through teaching that we improve people mind. And not forgetting we are all what we are today because someone taught us. Nobody success alone, we need teachers.
Ultimately, for those attended my workshop, I believe I always make them MAD – Make A Dent in them and through my teaching people change their mind in making Safety and Quality certainty.

Hope is a strategy

We invest our time in hopes of a return by doing the things that are important, but most of the times, we waste it on the urgent instead.

Do these 3 things together, the things that are important, the things that you currently don’t do very well and things that you’re capable of doing a lot better if you invested effort and time

Eliminate the things that don’t matter, that you’re never going to get better at or that you’re already good at. What’s left are the things where you have the opportunity to change yourself and make more money. And retire at 56 and do something that you like for the next 10 years. that is how these 4 numbers come about 56-65, after that you live happier on your annuity fund monthly payout till 100 years old.

“We must all suffer from one of two pains: the pain of discipline or the pain of regret. The difference is discipline weighs ounces while regret weighs tons.” ~Jim Rohn, Motivational Coach

“Spiritual relationship is far more precious than physical. Physical relationship divorced from spiritual is body without soul.” ~Mahatma Gandhi

Einstein said INSANITY was “doing the same things over and over again and expecting different results.”

“There is at least one point in the history of any company when you have to change dramatically to rise to the next level of performance. Miss that moment, and you start to decline.”
~ Andy Grove, Intel CEO

“ Life would be infinitely happier if we could only be born at the age of 80 and gradually approach 18. ” ~Mark Twain

“First comes word, then thought; then into ideas; then transformation of those ideas into reality. Begin with the end in mind and the beginning as you will observe is in
your word” ~FSYQualipreneur

“Purpose and laughter are the twins that must not separate. Each is empty without the other.”
~ Robert K. Greenleaf, Founder of the modern Servant leadership movement

“Children think not of what is past, nor what is to come, but enjoy the present time, which few of us do.”~Jean de La Bruyère

Acknowledgements

My FSY’s sharing is unscientifically and some are contributed by wife & children, friends, acquaintances. I write and share things that matter to me. I understand that you have your own opinions, views, & thoughts. Please keep it to yourself because there is no right or wrong answers. Nothing is true or untrue, most facts and data can be twisted to your favour. To the authors, contributors and original sources, my thanks and where appropriate my apologies if I forget to quote your names.

I understand that everyone’s attention span is very short and if you read till here, I would like to say thank you for staying with me till the end. It might be rubbishes to some people but I do know that there are some gems hidden to be picked in all rubbishes… Hope you have pick one or 2 gems?

================FSY=================

 If you keep Reading, I will keep Sharing

 Friday, See You here… Every Friday

================FSY=================

Last Friday posting ———————————————————————

“Don’t be afraid to talk, be afraid of staying quiet.” ~ Eugene Lebi

“Necessity is the mother of taking chances. “ ~ Mark Twain, author

“There are managers so preoccupied with their e-mail messages that they never look up from their screens to see what’s happening in the non-digital world.” ~ Mihaly Csikszentmihalyi, Professor of Psychology and Published Author

“No man knows how bad he is till he has tried very hard to be good. . . Only those who try to resist temptation know

People are not rational and they need help; help them and do leave them Feeling Hopeful…fsy

“Everyone thinks of changing the world, but no one thinks of changing himself.”-Leo Tolstoy

“When one door of happiness closes, another opens, but often we look so long at the closed door that we do not see the 
one that has been opened for us.” ~Helen Keller

“A life spent making Quality Certainity is not only more honorable, but more useful than a life spent reworking on uncertain things.” ~ FSY

“To be without some of the things you want is an indispensable part of happiness.” -Bertrand Russell

There are only two options regarding commitment. You’re either in or out. There’s no such thing as a life in-between …Pat Riley, basketball coach

We are what we pretend to be, so we must be careful about what we pretend to be …Kurt Vonnegut, Mother Night

He who is and remains true to himself and to others has the most attractive quality of the greatest talent …Goethe

You can complain because roses have thorns, or you can rejoice because thorns have roses …Ziggy

If you don’t know where you’re going, you’ll end up somewhere else …Yogi Berra

Be yourself. Everyone else is already taken …Oscar Wilde

When people talk, listen completely. Most people never listen.- Ernest Hemingway

Storytelling is the most powerful way to put ideas into the world today.-Robert McAfee Brown

We seldom think of what we have but always of what we lack.-Schopenhauer

FSY is your
Friend
Supporter
Your Buddy

“No human face is exactly the same in its lines on each side, no leaf perfect in its lobes, no branch in its symmetry. All admit irregularity as they imply change; and to banish imperfection is to destroy expression, to check exertion, to paralyze vitality. All things are literally better, lovelier, and more beloved for the imperfections which have been divinely appointed, that the law of human life may be Effort, and the law of human judgment, Mercy.” -John Ruskin

FSY is your
Friend
Supporter
Your Buddy

“No human face is exactly the same in its lines on each side, no leaf perfect in its lobes, no branch in its symmetry. All admit irregularity as they imply change; and to banish imperfection is to destroy expression, to check exertion, to paralyze vitality. All things are literally better, lovelier, and more beloved for the imperfections which have been divinely appointed, that the law of human life may be Effort, and the law of human judgment, Mercy.” -John Ruskin

Fantastically 
Satisfied Customer
Yes !!

Quality is something that after you touch it, it stains and stays on your finger forever. I still have not find the right detergent

All companies are full of Active, Brilliant & Courageous people who would change if they only knew how. So… Drop me an email at daniel@qualipreneur to embark on The NEW Unexpected Quality Journey

Employees today are regarded as a commodity to be used as needed. If not needed, they are put on the chopping boards.

Today’s managers work long hours and willing to cope with many Frustrated, Silly, Youniquely  puzzled annoyed situations but shy away from the problems of the people that work for them.

Follow-up
Smile always
You sell yourself
Deliver your agreed requirement.

Give FSY to:
People who make you angry - Forgiveness
Clients/Customers - Service
Yourself - Yearn for a ice latte with Chocolate Soufflé

To clean a sink drain, put 1/2 cup baking soda down the drain then flash with hot water

Interesting Statement

Aoccdrnig to a rscheearch at an Elingsh uinervtisy, it deosn’t mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer is at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm.  

Ineteristng isn’t it?

Tihs is bcuseae we do not raed ervey lteter by it slef but the wrod as a wlohe. 

Rearrange the letters in the word ’LISTEN’ to discover the related word - The Answer is SILENT

I teach something called The Law of Probabilities, which says the more things you try, the more likely one of them will work. The more books you read, the more likely one of them will have an answer to a question that could solve the major problems of your life.. make you wealthier, solve a health problem, whatever it might be.     …..Jack Canfield, Success Coach

Technology is a good servant but a bad master

================2012=================

Here’s to Your Quality 
The work of your Heart
The work of taking time to listen to your customer
The work of taking time to understand the requirement
The work of taking time to stop the process if it does not meet the requirement.
The work of taking time to meet the customer requirement
The work of taking time to deliver the customer requirement

If you believe that the population is getting older, you’ve never been to a shopping mall on a weekend….Doug Larson, United Feature Syndicate. From Reader’s digest, April 1994

If you don’t like the phrase “Empower the powerless” then change it to “Enabled the powerless” . Peter Ducker said “To try to build an organization against the weakness (powerless) frustrates the purpose of organization.”

If you ask your wife for breakfast in the bed…. What will be her answer……. “Sleep in the Kitchen”

The only difference between who you are today and who you will be 5 years from now are the people you meet and the books you read.. Charlie “tremendous’ Jones

Interestingly someone say “ Teamwork means never having to take all the blame”Don’t wish it was easier, wish you were better

Don’t wish for less problems, wish for ore Skills
Don’t wish for less challenges, wish for more wisdom
- by Jim Robn, Speaker, Author, Philosopher.

No one has had more books devoted than Abraham Lincoln, the 16th President of US. (Posted on Nov 19, 2012) Please go ahead and guess how many books? Answer: There are over 15,000 books about Lincoln in print.
Everyone have luck – Bad or Good

In Las Vegas there is no loser, only winners and donors.

Life is not about big fish eat small fish or big fish that swims in small pond or small fish that swims in the ocean. Big or small fishes they all are still fish.

The late Stephen R.Covey 7 habits principle stated “Begin with the end in mind” The now FSYQualipreneur added onto this principle “Begin with the Beginning after the end is the mind.”

97% of people buying decisions are made on an emotional basis then later justified by logic. Because emotion stimulates the mind up to 3,000 times faster than rational thought processes.

Hone your skills not from the internet but from the area of your interest

Writing on the wall: “A life time of training for just 10 second” …Jesse Owens, the American track star in 1930s

If today, Chairman Mao Zedong is still alive in China. What happen to China?

‘Everything is possible’ is this a good value or.. ? Share your thought with me…

Someone say – This isn’t a good value because everyone thinks it’s possible to do your utmost to eliminate what you don’t want or get what you want

If communication [leadership] is to change behavior, it must be grounded in the desires and interest of the receivers …Artistotle

Hard Gifts are often used to grease the wheels of Guanxi, the Chinese term for relationships that help win jobs and promotions.

Soft Gifts are feedback, You accept all Feedback unconditionally, Massage it & make Choices and change your behavior according to the results you want.

Qualipreneur; is the hyphen connecting the world of Quality & Business.

If Singapore were to disappear today what would the world miss?

Life is Twist & Turn, you fell once you stop cycling on the QJ Bicycle.

My SOHO (Small Office. Home Office) has no door, But the imaginative door is always ajar to listen to fresh quality stories that seems boring at first but its starts to get interesting……fsy

All roads lead to FSYQualipreneur success….Yesterday I am Good, today I am @ my best, tomorrow I will be better…. fsy.

We block our effectiveness not because we have questions but because we think we have the answers.