Friday Sharing w/You

Friday, February 22

Stories to Remember

Good stories are everywhere. This one worth repeating, repeating & repeating…

An 87 Year Old College Student Named Rose
The first day of school our professor introduced himself and challenged us to get to know someone we didn’t already know.  I stood up to look around when a gentle hand touched my shoulder. I turned round to find a wrinkled, little old lady beaming up at me with a smile that lit up her entire being.  She said, “Hi handsome. My name is Rose. I’m eighty-seven years old. Can I give you a hug?”  I laughed and enthusiastically responded, “Of course you may!” and she gave me a giant squeeze.  “Why are you in college at such a young, innocent age?” I asked.  She jokingly replied, “I’m here to meet a rich husband, get married, and have a couple of kids…”  “No seriously,” I asked. I was curious what may have motivated her to be taking on this challenge at her age.  “I always dreamed of having a college education and now I’m getting one!” she told me.

After class we walked to the student union building and shared a chocolate milkshake. We became instant friends. Every day for the next three months, we would leave class together and talk nonstop. I was always mesmerized listening to this “time machine” as she shared her wisdom and experience with me.  Over the course of the year, Rose became a campus icon and she easily made friends wherever she went. She loved to dress up and she reveled in the attention bestowed upon her from the other students. She was living it up.  At the end of the semester we invited Rose to speak at our football banquet. I’ll never forget what she taught us. She was introduced and stepped up to the podium.

As she began to deliver her prepared speech, she dropped her three by five cards on the floor. Frustrated and a little embarrassed she leaned into the microphone and simply said, “I’m sorry I’m so jittery. I gave up beer for Lent and this whiskey is killing me! I’ll never get my speech back in order so let me just tell you what I know.”  As we laughed she cleared her throat and began, “We do not stop playing because we are old; we grow old because we stop playing.

There are only four secrets to staying young, being happy, and achieving success.

You have to laugh and find humor every day.  You’ve got to have a dream. When you lose your dreams, you die.  We have so many people walking around who are dead and don’t even know it!  There is a huge difference between growing older and growing up.  If you are nineteen years old and lie in bed for one full year and don’t do one productive thing, you will turn twenty years old. If I am eighty-seven years old and stay in bed for a year and never do anything I will turn eighty-eight.

Anybody can grow older. That doesn’t take any talent or ability. The idea is to grow up by always finding opportunity in change. Have no regrets.

The elderly usually don’t have regrets for what we did, but rather for things we did not do. The only people who fear death are those with regrets.”  She concluded her speech by courageously singing “The Rose.”  She challenged each of us to study the lyrics and live them out in our daily lives. At the year’s end Rose finished the college degree she had begun all those years ago. One week after graduation Rose died peacefully in her sleep.

Over two thousand college students attended her funeral in tribute to the wonderful woman who taught by example that it’s never too late to be all you can possibly be.

These words have been passed along in loving memory of ROSE.

REMEMBER, GROWING OLDER IS MANDATORY. GROWING UP IS
OPTIONAL.

We make a Living by what we get, We make a Life by what we give.

When you finish reading this, please send this peaceful word of advice to your friends and family, they’ll really enjoy it!

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The single most important determinant of your company’s success in implementing Total Quality is its ability to translate, integrate and ultimately institutionalize Total Quality Mindset behaviors into everyday practice on the job. And, because of your management’s vital role in leading the organization, your ability to tangibly and consistently demonstrate your commitment in TQ through your actions is particularly critical.

Despite the fact that many people (advocates and detractors alike) understand TQ, still today one of the most frequently asked questions by both managers and employees is “How do I apply TQ to my job?”

The answers will make a lot more sense if we agree on the fundamentals of TQ. That is TQ is not small improvement, rather is small changes that create big impact to the organization because one of TQ greatest hurdles has been its misinterpretation and consequent misapplication. 

TQ’s is both a philosophy and a system of organizational management. Therefore, TQ has two dimensions: cultural (organizational behavior) and technical (processes by which the product or service is produced and delivered). Of those two, the “people change” dimension is the most important and the most difficult.

TQ involves everyone, but management must lead it proactively. Management authority is redirected toward energizing, engaging, equipping and empowering employees, utilizing their collective wisdom for improving the organization. Therefore, TQ represents a dramatic change in management’s job and role.

TQ is an effort to continuously improve all human and business systems and processes by focusing all employees on identifying customers and meeting their requirements.

 

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OFFICE SAFETY PRACTICES

To the casual observer, most office areas appear to be virtually hazard-free. Most office employees feel quite safe and secure in their work, and take it for granted that the chances of being injured are very remote. When considered from only a statistical standpoint, most offices are, indeed, a relatively safer place to work. However, office employees must not become complacent and lulled into a false sense of security. Many office employees suffer injuries on the job. Many of the hazards found in offices are partly concealed, and some are not easily detected. Just as serious an injury can occur in an office as in a plant. Therefore, it is important to include office employees, to some degree, in the overall safety effort.

Injuries in offices, like injuries in the plant, can be classified as being caused by either unsafe acts or unsafe conditions. Unsafe acts account for over 90% of injuries in offices also.

Two broad classes of office accidents are the most frequent causes of injuries. These are FALLS and MATERIAL HANDLING injuries, which include virtually all injuries to hands and fingers, stemming from handling. Falls are the most serious and severe. Material handling injuries are the most frequent. 

PERSONAL SAFETY APPRAISAL

All office personnel should conduct a personal safety appraisal by reviewing the items listed below. In addition, they should be involved in a periodic safety meeting and safety audit of their respective area in order that preventative measures are taken to prevent office injuries.

  • NEVER Tilt back in a straight char, or lean excessively backward in a swivel chair.
  • Clean up spills on the floor when they are observed. A common cause of office accidents is a wet spot on the floor left by someone spilling coffee, water, etc.
  • Care should be exercised in handling office equipment that has sharp edges, such as pins, thumb tacks, razor blades, scissors and even pencils. Store and use them properly.
  • Report all injuries to supervision and get proper medical treatment. Even paper cuts are painful, slow in healing, and can become infected.
  • When walking in hallways and around blind corners, walk to the right side to prevent bumping accidents. In addition, be aware of doors opening as you walk.
  • Use the handles on file and desk drawers. One of the leading causes of finger injuries is having them caught in file or desk drawers.
  • Know the escape route in case of an emergency. In addition, know the location of, and how to use, a fire extinguisher. Keep exits clear and not blocked with boxes, chairs, etc.
  • Open drawers on desks and file cabinets create a serious tripping and bumping hazard. They should be kept closed when not being used.
  • A telephone or electric cord, stretched across the floor where people walk, is a tripping hazard. Keep these areas clear, or tape the cords to the floor.
  • Do not lift something that you are incapable of lifting. Proper training is required to lift and move items properly.
  • Care should be taken when wearing loose-fitting jewellery that can get caught in equipment. Loose-fitting jewellery, such as necklaces, bracelets, chains and some large finger rings, should not be worn while performing certain jobs.
  • Do not use your fingers for purposes other than they were intended, e.g. as a staple remover, screw-driver, etc.
  • Unstable objects, such as a swivel chair, are not safe substitutes for a ladder. Use proper ladders when required.
  • Serious accidents can occur by removing guards from equipment. Follow plant lock-out and guarding rules at all times.
  • Electrical hazards, such as loose wires, sparks, excessive heat, smoking equipment, should be reported immediately. Do not tamper with electrical equipment.
  • Observe good housekeeping practices in the office. It is one of the principal reasons for poor safety performance in offices.
  • Some accidents in offices are caused by running, resulting in tripping, sliding, bumping, turning an ankle, and other injuries that usually accompany the footrace.
  • HORSEPLAY is not permitted in the office. It has led to serious injuries.
  • Do not throw anything on steps. Even a piece of paper or a paper clip can create a slipping hazard.
  • File cabinets can easily topple over. Place the heaviest load in the lower drawers. Open only one file drawer at a time. Have them fastened together, if possible.

 

“If people like you they’ll listen to you, but if they trust you they’ll do business with you.” ~Zig Ziglar

“The right anecdote can be worth a thousand theories” – Warren Bennis

“Every story you tell is your own story.” – Joseph Campbell

“Nothing serves a leader better than a knack for the narrative. Stories anoint role models, impart values and show how to execute indescribably complex task.” – Thomas Stewart, Fortune, 9/7/98

“Adults are obsolete children.” – Dr. Seuss

“I have found my hero and he is me.” -George Sheridan

“You’re only given a little spark of madness. You mustn’t lose it” – Robin Williams

 

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Acknowledgements

My FSY’s sharing is unscientifically and some are contributed by wife & children, friends, acquaintances. I write and share things that matter to me. I understand that you have your own opinions, views, & thoughts. Please keep it to yourself because there is no right or wrong answers. Nothing is true or untrue, most facts and data can be twisted to your favour. To the authors, contributors and original sources, my thanks and where appropriate my apologies if I forget to quote your names.

I understand that everyone’s attention span is very short and if you read till here, I would like to say thank you for staying with me till the end. It might be rubbishes to some people but I do know that there are some gems hidden to be picked in all rubbishes… Hope you have pick one or 2 gems?

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 If you keep Reading, I will keep Sharing

 Friday, See You here… Every Friday

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FSY is your
Friend
Supporter
Your Buddy

Last Friday posting ———————————————————————

“No human face is exactly the same in its lines on each side, no leaf perfect in its lobes, no branch in its symmetry. All admit irregularity as they imply change; and to banish imperfection is to destroy expression, to check exertion, to paralyze vitality. All things are literally better, lovelier, and more beloved for the imperfections which have been divinely appointed, that the law of human life may be Effort, and the law of human judgment, Mercy.” -John Ruskin

Fantastically 
Satisfied Customer
Yes !!

Quality is something that after you touch it, it stains and stays on your finger forever. I still have not find the right detergent

All companies are full of Active, Brilliant & Courageous people who would change if they only knew how. So… Drop me an email at daniel@qualipreneur to embark on The NEW Unexpected Quality Journey

Employees today are regarded as a commodity to be used as needed. If not needed, they are put on the chopping boards.

Today’s managers work long hours and willing to cope with many Frustrated, Silly, Youniquely  puzzled annoyed situations but shy away from the problems of the people that work for them.

Follow-up
Smile always
You sell yourself
Deliver your agreed requirement.

Give FSY to:
People who make you angry - Forgiveness
Clients/Customers - Service
Yourself - Yearn for a ice latte with Chocolate Soufflé

To clean a sink drain, put 1/2 cup baking soda down the drain then flash with hot water

Interesting Statement

Aoccdrnig to a rscheearch at an Elingsh uinervtisy, it deosn’t mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer is at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm.  

Ineteristng isn’t it?

Tihs is bcuseae we do not raed ervey lteter by it slef but the wrod as a wlohe. 

Rearrange the letters in the word ’LISTEN’ to discover the related word - The Answer is SILENT

I teach something called The Law of Probabilities, which says the more things you try, the more likely one of them will work. The more books you read, the more likely one of them will have an answer to a question that could solve the major problems of your life.. make you wealthier, solve a health problem, whatever it might be.     …..Jack Canfield, Success Coach

Technology is a good servant but a bad master

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Here’s to Your Quality 
The work of your Heart
The work of taking time to listen to your customer
The work of taking time to understand the requirement
The work of taking time to stop the process if it does not meet the requirement.
The work of taking time to meet the customer requirement
The work of taking time to deliver the customer requirement

If you believe that the population is getting older, you’ve never been to a shopping mall on a weekend….Doug Larson, United Feature Syndicate. From Reader’s digest, April 1994

If you don’t like the phrase “Empower the powerless” then change it to “Enabled the powerless” . Peter Ducker said “To try to build an organization against the weakness (powerless) frustrates the purpose of organization.”

If you ask your wife for breakfast in the bed…. What will be her answer……. “Sleep in the Kitchen”

The only difference between who you are today and who you will be 5 years from now are the people you meet and the books you read.. Charlie “tremendous’ Jones

Interestingly someone say “ Teamwork means never having to take all the blame”Don’t wish it was easier, wish you were better

Don’t wish for less problems, wish for ore Skills
Don’t wish for less challenges, wish for more wisdom
- by Jim Robn, Speaker, Author, Philosopher.

No one has had more books devoted than Abraham Lincoln, the 16th President of US. (Posted on Nov 19, 2012) Please go ahead and guess how many books? Answer: There are over 15,000 books about Lincoln in print.

Everyone have luck – Bad or Good

In Las Vegas there is no loser, only winners and donors.

Life is not about big fish eat small fish or big fish that swims in small pond or small fish that swims in the ocean. Big or small fishes they all are still fish.

The late Stephen R.Covey 7 habits principle stated “Begin with the end in mind” The now FSYQualipreneur added onto this principle “Begin with the Beginning after the end is the mind.”

97% of people buying decisions are made on an emotional basis then later justified by logic. Because emotion stimulates the mind up to 3,000 times faster than rational thought processes.

Hone your skills not from the internet but from the area of your interest

Writing on the wall: “A life time of training for just 10 second” …Jesse Owens, the American track star in 1930s

If today, Chairman Mao Zedong is still alive in China. What happen to China?

‘Everything is possible’ is this a good value or.. ? Share your thought with me…

Someone say – This isn’t a good value because everyone thinks it’s possible to do your utmost to eliminate what you don’t want or get what you want

If communication [leadership] is to change behavior, it must be grounded in the desires and interest of the receivers …Artistotle

Hard Gifts are often used to grease the wheels of Guanxi, the Chinese term for relationships that help win jobs and promotions.

Soft Gifts are feedback, You accept all Feedback unconditionally, Massage it & make Choices and change your behavior according to the results you want.

Qualipreneur; is the hyphen connecting the world of Quality & Business.

If Singapore were to disappear today what would the world miss?

Life is Twist & Turn, you fell once you stop cycling on the QJ Bicycle.

My SOHO (Small Office. Home Office) has no door, But the imaginative door is always ajar to listen to fresh quality stories that seems boring at first but its starts to get interesting……fsy

All roads lead to FSYQualipreneur success….Yesterday I am Good, today I am @ my best, tomorrow I will be better…. fsy.

We block our effectiveness not because we have questions but because we think we have the answers.