Friday Sharing w/You

Friday, April 26

You don’t have to Pamper your customers.

Merely giving the customers what they want is a shortcut to Quality Work, Quality Life.

The organization that gives their customers exactly what they think they want never deserves to make more money and worse, is rarely seen as the leader in the field.

I attended a 5 days Train-The-Trainer (TTT) in KL, Malaysia to fulfill the PSMB as one of their trainer providers. On the first day of the 5 days sessions, as we are discussing the skills that a leader needs, I mentioned my favorite 4 skills a leader needed, that is Facilitating, Mentoring, Coaching and Storytelling. A participant asked what is storytelling? I responded to the question “That is a one million dollar question.” Straightaway the participant stared at me and thought that I am a money-minded person.

A trusted service provider like me earned the niche at the top of the market by leading, not pampering. Never be shy about money as everyone is here to make more money then retire early like me and to do what you wanted to do. Teaching people to go for an Unexpected Quality Journey and achieving Quality Work; Quality Life is one of my hobbies though not for free but for a fee. Don’t quarrel over money, you need money. One participant told me that I talked money only and she wanted to be a “Free-Belief”, I can’t comprehend what is “free-belief”? By the way, don’t get me wrong as I am a little Buddha believing in “mindfulness & emptiness” and our unexpected journey is to achieve Quality Work and Quality Life (QWQL) with your loved partner and family. If you want to discuss on the “HOWs” of QWQL drop me a line @ Don’t kid yourself without ‘Fund” there is no ‘Fun.’

I’m defining pampering by using your perception of your customer’s wishes as an excuse to do Quality Work that you’re not proud of.

The reason you don’t have to pamper is that you’re not in a hurry and you don’t need everyone to embrace you and your work.

When I focus on the weird, and funny-bone of me, I can do extraordinary work for a few and watch it achieve Quality Work, Quality Life.

Go ahead and make something for the weird and funny people. Every great thing ever created was created by and for this group.

There is a surprisingly large market at this end of the market for those that care enough about what they do to say NO, and better yet, to teach the customer why they’re right for not pamper them. Remember customer is never right, or wrong. If customer is King or Queen, I am a little Buddha. 


Yes, another last Friday of the 12 months.

Though it is the last Friday of April, so many things have happened.

I got my keys for my shop-house office in Setia Business Park, Johor Malaysia.

























FSY Qualipreneur Sdn Bhd is officially an approved Training Providers in Malaysia and when you engage my company, you are funded by PSMB (HRDF).

I hope one day they give out certificate with “Bahasa-English” ! just like Singapore style “Singlist”




Quick Tip for Friday, find out how to get more things done in less time.

To get more done in less time, Do less with less




“Do not fear going forward slowly; fear only to stand still.”
~ Chinese Proverb

“A ship in port is safe, but that’s not what ships are built for.”
~ Grace Hopper, American Computer Scientist

“Such as are your habitual thoughts, such also will be the character of your mind; for the soul is dyed by the thoughts.”~ Marcus Aurelius

“A little nonsense now and then, is cherished by the wisest men.” ~Roald Dahl



My FSY’s sharing is unscientifically and some are contributed by wife & children, friends, acquaintances. I write and share things that matter to me. I understand that you have your own opinions, views, & thoughts. Please keep it to yourself because there is no right or wrong answers. Nothing is true or untrue, most facts and data can be twisted to your favour. To the authors, contributors and original sources, my thanks and where appropriate my apologies if I forget to quote your names.

I understand that everyone’s attention span is very short and if you read till here, I would like to say thank you for staying with me till the end. It might be rubbishes to some people but I do know that there are some gems hidden to be picked in all rubbishes… Hope you have pick one or 2 gems?


 If you keep Reading, I will keep Sharing

 Friday, See You here… Every Friday



Last Friday posting ———————————————————————

FSY is your
Your Buddy

“No human face is exactly the same in its lines on each side, no leaf perfect in its lobes, no branch in its symmetry. All admit irregularity as they imply change; and to banish imperfection is to destroy expression, to check exertion, to paralyze vitality. All things are literally better, lovelier, and more beloved for the imperfections which have been divinely appointed, that the law of human life may be Effort, and the law of human judgment, Mercy.” -John Ruskin

Satisfied Customer
Yes !!

Quality is something that after you touch it, it stains and stays on your finger forever. I still have not find the right detergent

All companies are full of Active, Brilliant & Courageous people who would change if they only knew how. So… Drop me an email at daniel@qualipreneur to embark on The NEW Unexpected Quality Journey

Employees today are regarded as a commodity to be used as needed. If not needed, they are put on the chopping boards.

Today’s managers work long hours and willing to cope with many Frustrated, Silly, Youniquely  puzzled annoyed situations but shy away from the problems of the people that work for them.

Smile always
You sell yourself
Deliver your agreed requirement.

Give FSY to:
People who make you angry - Forgiveness
Clients/Customers - Service
Yourself - Yearn for a ice latte with Chocolate Soufflé

To clean a sink drain, put 1/2 cup baking soda down the drain then flash with hot water

Interesting Statement

Aoccdrnig to a rscheearch at an Elingsh uinervtisy, it deosn’t mttaer in waht oredr the ltteers in a wrod are, the olny iprmoetnt tihng is taht the frist and lsat ltteer is at the rghit pclae. The rset can be a toatl mses and you can sitll raed it wouthit porbelm.  

Ineteristng isn’t it?

Tihs is bcuseae we do not raed ervey lteter by it slef but the wrod as a wlohe. 

Rearrange the letters in the word ’LISTEN’ to discover the related word - The Answer is SILENT

I teach something called The Law of Probabilities, which says the more things you try, the more likely one of them will work. The more books you read, the more likely one of them will have an answer to a question that could solve the major problems of your life.. make you wealthier, solve a health problem, whatever it might be.     …..Jack Canfield, Success Coach

Technology is a good servant but a bad master


Here’s to Your Quality 
The work of your Heart
The work of taking time to listen to your customer
The work of taking time to understand the requirement
The work of taking time to stop the process if it does not meet the requirement.
The work of taking time to meet the customer requirement
The work of taking time to deliver the customer requirement

If you believe that the population is getting older, you’ve never been to a shopping mall on a weekend….Doug Larson, United Feature Syndicate. From Reader’s digest, April 1994

If you don’t like the phrase “Empower the powerless” then change it to “Enabled the powerless” . Peter Ducker said “To try to build an organization against the weakness (powerless) frustrates the purpose of organization.”

If you ask your wife for breakfast in the bed…. What will be her answer……. “Sleep in the Kitchen”

The only difference between who you are today and who you will be 5 years from now are the people you meet and the books you read.. Charlie “tremendous’ Jones

Interestingly someone say “ Teamwork means never having to take all the blame”Don’t wish it was easier, wish you were better

Don’t wish for less problems, wish for ore Skills
Don’t wish for less challenges, wish for more wisdom
- by Jim Robn, Speaker, Author, Philosopher.

No one has had more books devoted than Abraham Lincoln, the 16th President of US. (Posted on Nov 19, 2012) Please go ahead and guess how many books? Answer: There are over 15,000 books about Lincoln in print.

Everyone have luck – Bad or Good

In Las Vegas there is no loser, only winners and donors.

Life is not about big fish eat small fish or big fish that swims in small pond or small fish that swims in the ocean. Big or small fishes they all are still fish.

The late Stephen R.Covey 7 habits principle stated “Begin with the end in mind” The now FSYQualipreneur added onto this principle “Begin with the Beginning after the end is the mind.”

97% of people buying decisions are made on an emotional basis then later justified by logic. Because emotion stimulates the mind up to 3,000 times faster than rational thought processes.

Hone your skills not from the internet but from the area of your interest

Writing on the wall: “A life time of training for just 10 second” …Jesse Owens, the American track star in 1930s

If today, Chairman Mao Zedong is still alive in China. What happen to China?

‘Everything is possible’ is this a good value or.. ? Share your thought with me…

Someone say – This isn’t a good value because everyone thinks it’s possible to do your utmost to eliminate what you don’t want or get what you want

If communication [leadership] is to change behavior, it must be grounded in the desires and interest of the receivers …Artistotle

Hard Gifts are often used to grease the wheels of Guanxi, the Chinese term for relationships that help win jobs and promotions.

Soft Gifts are feedback, You accept all Feedback unconditionally, Massage it & make Choices and change your behavior according to the results you want.

Qualipreneur; is the hyphen connecting the world of Quality & Business.

If Singapore were to disappear today what would the world miss?

Life is Twist & Turn, you fell once you stop cycling on the QJ Bicycle.

My SOHO (Small Office. Home Office) has no door, But the imaginative door is always ajar to listen to fresh quality stories that seems boring at first but its starts to get interesting……fsy

All roads lead to FSYQualipreneur success….Yesterday I am Good, today I am @ my best, tomorrow I will be better…. fsy.

We block our effectiveness not because we have questions but because we think we have the answers.